Order processing

Info on order processing for self-employed companies

How does the handling of the transports work?
Once you have accepted an order, it will end up in your schedule.  To start an order, simply click on the order and select "start trip".  The n...
Thu, 3 Nov, 2022 at 7:00 PM
How does the integrated navigation device work?
The navigation device works with daily updated maps that are specially designed for truck driving.  Driving bans, bridges, closures and other restrictions ...
Thu, 3 Nov, 2022 at 7:02 PM
How do I report delays?
Delays are communicated directly to the customer, without further interfaces.   You can simply report your delay at the push of a button and the customer i...
Thu, 3 Nov, 2022 at 7:06 PM
How do I report problems during transport?
Problems are communicated directly to the customer, without any other interface.   You can easily report your problem at the push of a button and the cust...
Thu, 3 Nov, 2022 at 7:04 PM
Can I cancel orders?
You can cancel accepted orders no later than 48 hours before the deadline at the first loading point upon request.  However, we reserve the right to propos...
Thu, 3 Nov, 2022 at 7:06 PM