Order Processing

Info on order processing for trucking companies

How can I monitor my transports?
You can track and trace the transports in real time.  If you click on an order that has already been started by the driver, you can see exactly where he i...
Fri, 4 Nov, 2022 at 11:38 AM
How does the integrated navigation device work?
The navigation device works with daily updated maps that are specially designed for truck driving.  Driving bans, bridges, closures and other restrictions ...
Fri, 4 Nov, 2022 at 11:39 AM
How do I report delays?
Delays are communicated directly to the customer, without any other interface.   You can simply press a button to report your delay and the customer will ...
Fri, 4 Nov, 2022 at 11:40 AM
How do I report problems during transport?
Problems are communicated directly to the customer, without any other interface.   You can easily report your problem at the push of a button and the cust...
Fri, 4 Nov, 2022 at 11:40 AM
Can I cancel orders?
You can cancel accepted orders at least 48 hours before the deadline at the first loading point after request.  However, we reserve the right to propose a ...
Fri, 4 Nov, 2022 at 11:41 AM