General

General FAQs for Customers

What is driveMybox?
driveMybox is a digital all-in-one platform for container transport on the road. Thanks to driveMybox and the network, transport companies can be found fast...
Fri, 4 Nov, 2022 at 11:44 AM
What advantages does driveMybox offer me?
1. quote prices in real time:  With our quoting tool, you have full cost transparency anytime, anywhere.    2. dashboard:  Everything at a glance. The ...
Fri, 4 Nov, 2022 at 11:51 AM
What makes driveMybox different from others?
With innovative approaches and modern technologies, we are creating a new digital platform that brings demand and supply together simply and purposefully b...
Fri, 4 Nov, 2022 at 11:52 AM
Are there any costs for using driveMybox?
No, the use of driveMybox is completely free of charge.   
Fri, 4 Nov, 2022 at 11:53 AM
Who are my contractual partners?
The contractual partner is driveMybox GmbH.   You can find more information in our General Terms and Conditions (GTC).
Fri, 4 Nov, 2022 at 11:56 AM
How secure is my data with driveMybox?
You can find our privacy policy here.
Fri, 4 Nov, 2022 at 11:59 AM
How can I contact the support?
Non-registered users can use our contact form).     Registered users can use our chat function in their account.   
Fri, 4 Nov, 2022 at 12:00 PM
What payment methods are available?
You can choose the following payment methods: SEPA direct debit  Credit card  
Fri, 4 Nov, 2022 at 12:00 PM
When can I reach driveMybox support?
Our support is available on weekdays from 07:30 to 17:30. Outside of these hours, our driveMybot is always available for you via the chat function.
Fri, 4 Nov, 2022 at 12:43 PM
Who can register?
Only companies that have their headquarters within the EU can register.
Fri, 4 Nov, 2022 at 12:01 PM