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Knowledge base
FAQ for Self-employed Companies
General
13
What is driveMybox?
What advantages does driveMybox offer me?
What makes driveMybox different from others?
Are there any costs for using driveMybox?
Who are my contractual partners?
View all 13
Registration
11
Where do I register?
What requirements and documents do I need for registration?
How do I get feedback if my registration was successful?
When will my account be activated?
I have forgotten my password, what should I do?
View all 11
Order processing
15
How do I receive orders via driveMybox?
How do I get transportation outside my catchment area?
What transports are offered through driveMybox?
Do I have to prepare a waybill?
Can I also handle my transports in a climate-neutral way?
View all 15
FAQ for Trucking Companies
General
13
What is driveMybox?
What advantages does driveMybox offer me?
What makes driveMybox different from others?
Are there any costs for using driveMybox?
Who are my contractual partners?
View all 13
Registration
13
Where do I register?
How do I get feedback if my registration was successful?
When will my account be activated?
Do I need to create a new account for each employee?
Do I have to create an account for each driver?
View all 13
Order Processing
15
How do I receive orders via driveMybox?
How do I get transportation outside my catchment area?
What transports are offered through driveMybox?
Do I have to issue a waybill?
Can I also handle my transports in a climate-neutral way?
View all 15
FAQ for Customers
General
11
What is driveMybox?
What advantages does driveMybox offer me?
What makes driveMybox different from others?
Are there any costs for using driveMybox?
Who are my contractual partners?
View all 11
Registration
10
Where do I register?
How do I get feedback if my registration was successful?
When will my account be activated?
Do I need to create a new account for each employee?
No. One account can be used by multiple employees.
View all 10
Order Processing
14
How can I place orders?
What information do I need to place an order?
How to find a suitable driver for my order?
Do I have to issue a waybill?
Can I also have my orders processed in a climate-neutral way?
View all 14